Freight11 — AI-Powered Freight Forwarding Software
Freight11 is an operations platform for freight forwarders, NVOCCs, and customs brokers. It automates email workflows, generates shipping documents, and tracks file-level profitability — all in one place.
Book a Demo | Sign In
What Freight11 Does
- AI Email Automation (Anchor Autopilot): Connect Gmail or Outlook. The AI reads incoming booking confirmations and shipping emails, extracts cargo and routing data, and creates draft shipment records automatically.
- Document Generation: House Bills of Lading (HBL), Master Bills of Lading (MBL), Air Waybills (AWB), Commercial Invoices, Packing Lists, Certificates of Origin, and Rate Quotations — all branded with your company logo.
- Shipment Tracking: Multi-leg shipment management with real-time status updates. Share a branded tracking link with customers so they can self-serve without calling.
- Profitability Tracking: File-level revenue, cost, and margin per shipment. See exactly which jobs are profitable and which aren't.
- Anchor AI Agent: A conversational AI assistant that can query shipments, draft documents, reply to emails, and take operational actions in natural language.
- Customs Documentation: HS code lookup, customs entry drafts, and automated document checklist enforcement by destination country.
- Carrier and Agent Management: Rate sheets, carrier performance tracking, and overseas agent coordination.
Who Uses Freight11
- Freight Forwarders: Managing ocean FCL/LCL and air freight shipments end-to-end.
- NVOCCs: Issuing house bills of lading and managing carrier bookings and manifests.
- Customs Brokers: Tracking declarations, document requirements, and clearance status.
- Logistics Operators: Needing file-level P&L visibility across their book of business.
Features
- Gmail and Microsoft Outlook integration via OAuth
- AI-powered email reading and shipment data extraction
- Automated email drafting and reply suggestions
- Multi-modal shipment support: Ocean, Air, Road, Rail, Intermodal
- FCL and LCL container tracking
- Real-time customer tracking portal
- Branded PDF document generation
- Multi-currency invoicing
- Team collaboration with role-based permissions
- Analytics: profit by customer, lane, and carrier
- Rate sheet management and carrier comparisons
- Cloud-based — no installation required
Frequently Asked Questions
- What is Freight11?
- Freight11 is an AI-powered freight forwarding platform that automates email workflows, generates shipping documents, and tracks profitability at the file level. It is built for freight forwarders, NVOCCs, customs brokers, and logistics operators.
- How does the AI email automation work?
- Connect your Gmail or Outlook inbox. Freight11's AI reads booking confirmations and shipping emails, automatically extracts cargo details, routing information, and party data, then creates draft shipments for your review. This eliminates hours of manual data entry.
- What documents can Freight11 generate?
- Freight11 generates House Bills of Lading, Master Bills of Lading, Air Waybills, Commercial Invoices, Packing Lists, Rate Quotations, and customs documentation — all with your company branding.
- Does Freight11 support multi-modal shipments?
- Yes. Freight11 supports ocean freight (FCL and LCL), air freight, road transport, and intermodal shipments. Each shipment can have multiple legs with separate tracking and documentation.
- Can customers track their own shipments?
- Yes. Freight11 lets you share a branded tracking link with customers so they can check shipment status themselves, reducing where-is-my-cargo inquiries.
- How much does Freight11 cost?
- Freight11 is priced per agreement based on team size and volume. Contact sales at sales@freight11.com or book a demo to get a quote.