# Freight11 > Freight11 is an AI-powered freight forwarding operations platform built for small and mid-sized freight forwarders, NVOCCs, and customs brokers. It replaces manual data entry and disconnected spreadsheets with a single platform that connects email, shipment operations, and financials. ## What Freight11 Does Freight11 automates the day-to-day work of a freight forwarding operation: - **AI Email Automation (Anchor Autopilot):** Connects Gmail or Outlook via OAuth. The AI reads incoming booking confirmations, rate sheets, and shipping instructions, extracts cargo details, routing, and party data, and creates draft shipment records for operator review. - **Document Generation:** Generates House Bills of Lading (HBL), Master Bills of Lading (MBL), Air Waybills (AWB/MAWB/HAWB), Commercial Invoices, Packing Lists, Certificates of Origin, and Rate Quotations — all with company branding. - **Shipment Tracking:** Multi-leg shipment management with real-time status updates. Customers can be shared a branded tracking page to check their cargo without calling. - **Profitability Tracking:** File-level revenue, cost, and margin per shipment. Tracks carrier costs, agent costs, and revenue against each job. - **Anchor AI Agent:** A conversational AI assistant embedded in the platform that can query shipments, draft documents, respond to emails, and take operational actions using natural language. - **Carrier and Agent Management:** Rate sheets, carrier performance tracking, and overseas agent coordination. - **Customs Documentation:** Customs entry drafts, HS code lookup, and document checklist enforcement by destination country. ## Who It Is For - **Freight forwarders** managing ocean FCL/LCL and air freight shipments end-to-end - **NVOCCs** issuing house bills of lading and managing carrier bookings and manifests - **Customs brokers** tracking declarations, document requirements, and clearance status - **Logistics operators** needing file-level P&L visibility across their book of business ## Key Pages - [Home](https://freight11.com/): Platform overview - [Product](https://freight11.com/product): Full feature details - [Pricing](https://freight11.com/pricing): Pricing information - [How It Works](https://freight11.com/how-it-works): Step-by-step platform walkthrough - [Solutions for Freight Forwarders](https://freight11.com/solutions/freight-forwarders): Tailored overview for freight forwarders - [Solutions for NVOCCs](https://freight11.com/solutions/nvocc): Tailored overview for NVOCCs - [Solutions for Customs Brokers](https://freight11.com/solutions/customs-brokers): Tailored overview for customs brokers - [Customers](https://freight11.com/customers): Customer stories and case studies - [Book a Demo](https://freight11.com/book-demo): Schedule a product demonstration - [Contact](https://freight11.com/contact): Contact sales team ## Technology Freight11 is a cloud-based SaaS application. It connects to Gmail and Microsoft Outlook for email automation, uses AI (Gemini) for document extraction and email understanding, and runs on Firebase infrastructure. No on-premise installation required. ## Contact - Website: https://freight11.com - Email: sales@freight11.com - LinkedIn: https://www.linkedin.com/company/freight11 - Demo: https://freight11.com/book-demo